Course Content

This two-day course provides students with the foundational knowledge required to work in a Technical Support Engineer role. The course summarizes technical support concepts and provides a basic introduction to Juniper products and software. Key topics within this course include technical support concepts, networking, Linux fundamentals, troubleshooting process, soft skills, and basic introduction to Juniper products and software. This course uses cSRX Container Firewall and Containerized Routing Protocol Daemon (cRPD) devices in the lab and is based on Junos OS Release 22.1R1. Also included in the lab is a student desktop (running Ubuntu 20.04.4 LTS).

Prices & Delivery methods

Online Training

Duration
2 days

Price

US $ 2,000.—

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Classroom Training

Duration
2 days

Price

United Kingdom: US $ 2,000.—

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E-Learning

Price

United Kingdom: £ 1,575.—

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This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

German

European Time Zones

23/06 – 24/06/2025 Online Training This is a FLEX course.

09/10 – 10/10/2025 Online Training This is a FLEX course.

This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

Europe

Germany

	23/06 – 24/06/2025	Hamburg This is a FLEX course. Course language: German	Book now: Book online training Book classroom training
	09/10 – 10/10/2025	Frankfurt This is a FLEX course. Course language: German	Book now: Book online training Book classroom training

If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.